If you are a use of My Oracle Support you should have received notification regarding a change to the user interface. As of July 13, 2012 Oracle will be retiring their Flash-based interface and replacing it with an improved HTML interface that has added functionality.
There is a CALL TO ACTION regarding this change. If you follow the link you will be directed to a page that will describe the changes in detail and advise what you have to do in order to take advantage of the new user interface.
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